Riverside School Support Their Technology Investment With NetSupport Manager

Catering predominantly for the children of British and US expats, Riverside School in Prague has an excellent reputation for the educational standards it sets. Recent investment in state-of-the-art computer equipment across its site has led to the school installing NetSupport Manager to ensure that the very best remote support can be offered by its IT staff to ensure system availability is maximised.

The added bonus is that classroom teachers will benefit from being able to use NetSupport’s market leading Class Management solution NetSupport School which is supplied as standard with the NetSupport Manager package. The recent release of NetSupport School 10.5 with its new Audio Monitoring tool is proving ideal for Riverside given its committment to providing first class foreign language tuition for its mainly English speaking pupils.

With multi-media language labs becoming common place it is vital that teachers and students have the right tools at their disposal to ensure both visual and audible interaction is available. The NetSupport School 10.5 interface gives teachers a view of their entire class, highlighting where microphones and headsets are in use. At any point the teacher can remotely interact with an individual student without disrupting the rest of the class.

About Riverside School

Catering predominantly for the children of British and US ex-pats Riverside School is located in a picturesque setting by the Vltava River, about 15 minutes from the centre of Prague. The local environment lends itself to field studies, nature walks and river studies.

The school has an international approach to education based on the British National Curriculum and other curricular models which are adapted to facilitate the child’s successful integration into Riverside School and on to their future schooling.

Colegio Shalom, Barcelona

"With the introduction of NetSupport School, the students' behaviour has changed. Furthermore, they like this type of interaction with the teacher."

West Nottinghamshire College

“NetSupport School has made a huge difference, Teachers now have better control of learners as they can see what each individual is doing on their PC. This has resulted in higher levels of concentration in class and ultimately improved performance.”

Finchley Catholic High School

"We have been using Netsupport at Finchley Catholic High School for two years and remain extremely pleased with it. It gives us the ability to handle large ICT rooms effectively. The demonstration mode runs very smoothly and is, for us, preferable to demonstrating ICT skills on a whiteboard. All of the tools have been very carefully designed with classrooms in mind: blanking screens, disabling internet access and exhibiting one student’s work to the rest of the class are just some of the very handy features. Our technicians have been able to install and manage it easily and we’ve found the official technical support very helpful as well as our dedicated account manager James, although we have hardly had to make use of them given how stable the package is. I really would not want to go back to teaching ICT without NetSupport; crass as it may sound, it has definitely become our ‘killer app’ for teaching ICT."

York High School

"As an inclusive secondary school with challenging pupils, we find NetSupport an incredibly useful tool to keep pupils on task. We find that we can avoid potential problems by, for example, setting NetSupport to only allow applicable websites and direct pupils to them right from the start, so the issue of asking pupils to “stop playing games” never even arises. We looked at other software products and found that NetSupport was the easiest to use, and this was extremely important as we want teachers to feel comfortable using the software and not daunted by it. We are pleased with the service we have received from our NetSupport account manager, and would thoroughly recommend the product to other schools."

International Community School of Bangkok

"During my first year teaching, classroom management has been made much easier since I have had NetSupport. The ability it gives to monitor student performance, as well as assist them during class without having to walk to their work station, is a key benefit of NetSupport software. I have saved hours of instructional time simply because of being able to monitor the students from my computer. As much as I have benefited from NetSupport, I have not mastered the program yet and am convinced that there are many more advantages waiting to be discovered from this great program."